Reports
User-friendly reports and dashboards created for each of the
modules provided by our solution.
Dealer locator
Browse your aftersales network using a customised
interactive map
IOT
A dynamic and organised way of connecting all your systems
Multi Company
All your brands, your companies, and your branches within a single
integrated solution
Product specification
Product master data and bills of materials are customised based
on the specifications of your products
Production
Add your production data so that it is accessible to your
network
Product traceability
Simple search tool for your network with searches by product, by batch,
by serial number, assembly, etc ...
Logistics
User-friendly management of your warehouses, wherever they are located
Availability
Provide real-time information on availability, allocation, and
processing of spare parts orders
Price lists
Manage price lists flexibly (specific price lists can be prepared
based on the currency, customer, country, geographical area, etc ...)
Spare parts sales
Manage quotes, orders, and deliveries online
Spare parts catalogues
Let your network explore interactive catalogues
for your plants or machines online
Field service
Organise your maintenance and spares services provided
directly to customers
Warraties
Manage and monitor warranty claims and average unit costs
per product
Returns
Manage returns of defective supplies to check the faults
and file claims against the supplier
Product faults
Product fault reporting and systematic monitoring of
defects through access to dedicated reports
Technical support
Provide organised support for your network in a fast and structured manner
Service campaigns
Plan and share product recall and update
campaigns with your service network
Chatbots
Activate the online support module with virtual operator
Technical documents
An organised way of publishing the user manuals and technical
bulletins for your products
Service manuals
An organised way of publishing repair instructions for
your products
Academy
Find out the level of expertise and certification of the technicians
in your network
E-learning
Plan and manage training courses for technicians in your
network
Surveys
Collect information that will help improve your products and
your level of service
Traceability
